"Fraud prevention could become a competitive advantage for institutions moving forward, as Infosys' survey found that 83% of the respondents said they would switch banks if they were offered assurances regarding the safety of their money and data. Fighting fraud isn't enough anymore for banks; the customer needs to know what the bank is doing to fight fraud and be involved in that process."

http://www.banktech.com/risk-management/getting-the-customer-involved-in-fraud-p/240157684?cid=nl_bt_daily&elq=9aa54c5be6004743ac9050a76e6356d7